Help for Dealer Awardees
Q: What if my title is not in the drop down list?
A: Only the GM-approved titles in the drop down list can be printed on your business card. If your specific title is not in the drop down list, an option is to choose "(None)" in the list and no title will be printed on your card.
Q: How do I logout?
A: You may logout at any time by clicking the logout button in the right hand corner of the page. If you wish, you may logout now.
Q: How can I order additional business cards?
A. You can order additional sets of business cards at any time by selecting the "Puchase Additional Business Cards" page after you login. You can purchase your business cards via credit card or check.
Q: Can I substitute any of my awards for other items?
A: The GM "Mark of Excellence Program" does not allow substitutions of any kind.
Q: The system will not allow me to log in, what do I do?
A: In order to log in to the awards website, your password must be entered exactly as shown in the instructions that were mailed to you earlier. If you still encounter difficulties, please call Customer Support at 1-877-292-7380.
Q: I did not receive my original award ordering instructions, what do I do?
A: Only GM "Mark of Excellence Program" winners have access to order their traditional awards package on this website. If you feel strongly that you are a winner and did not receive your instruction package, please call Program Headquarters at 1-800-368-1638, 8:00 a.m. - 4:30 p.m. CST.
Q: Can I change my dealership's name on my award(s)?
A: Yes, the name you enter into the website will appear exactly on your awards.